DESIGN WEEK

DAY 1

AGILE METHODOLOGY

Efficient communication & the PO

Short feedback loop and adaptive cycle

Quality focus

SCRUM

- a sub-section of agile
- accepting that the problem cannot be fully understood or defined up front, and instead focusing on how to maximize the team's ability to deliver quickly, to respond to emerging requirements, and to adapt to evolving technologies and changes in market conditions.
- Values:
- Commitment: Team members individually commit to achieving their team goals, each and every sprint.
- Courage: Team members know they have the courage to work through conflict and challenges together so that they can do the right thing.
- Focus: Team members focus exclusively on their team goals and the sprint backlog; there should be no work done other than through their backlog.
- Openness: Team members and their stakeholders agree to be transparent about their work and any challenges they face.
- Respect: Team members respect each other to be technically capable and to work with good intent.

Scrum Master

DevOps

Quality Assurance (QA)

UX/UI

DESIGN THINKING

user-centered design

THE THREE PILLARS

Empathy

Ideation

Experimentation

A ROADMAP

- Design thinking provides a roadmap for you to use when developing new services
- It relies on the idea of iteration - things can always be improved
- Start by identifying a driving question that inspires you and your team to think about who you’re really designing for, and what they actually need
- Next, you gather inspiration—what other solutions out in the world can help you rethink the way you’re working?
- Use that to push past obvious solutions, and arrive at breakthrough ideas.
- Build rough prototypes to make those ideas tangible, and find what’s working and what’s not.
- Gather feedback, go back to the drawing board, and keep going.
- Some of those steps may happen several times, and you may even jump back and forth between them.

DAY ONE

What's your long-term goal?

15 minutes

Get pessimistic

15 minutes

Map out your process

15 minutes

BREAK

15 minutes

How might we? (solo)

15 minutes

Amp up the good: HMW use the kids’ energy to entertain fellow passengers?

Remove the bad: HMW separate the kids from fellow passengers?

Explore the opposite: HMW make the wait the most exciting part of the trip?

Go after adjectives: HMW we make the rush refreshing instead of harrying?

Create an analogy from need or context: HMW make the airport like a spa? Like a playground?

How might we? (group)

15 minutes

Solutions

15 minutes

The cream of the crop

15 minutes

Pick a target

30 minutes

LUNCH

Please be prompt coming back - we have a lot to get through!

User personas

15 minutes

Assumptions

7 minutes for independent brainstorming

7 minutes for group theming / additions

Create your user survey

15 minutes

6-8 open-ended questions that test your assumptions

Create a script to follow

15 minutes

User research

2 hours

Synthesize your results

1 hours

Update your goal, map, target

Credits

https://www.ideou.com/blogs/inspiration/what-is-design-thinking

https://library.gv.com/sprint-week-monday-4bf0606b5c81?gi=5d79fdc4f203

https://spin.atomicobject.com/2018/12/12/how-might-we-design-thinking/

https://medium.com/interactive-mind/5-steps-to-create-good-user-interview-questions-by-metacole-a-comprehensive-guide-8a591b0e2162